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Once you have a permanent username and password, it will work for every Taipan Publishing Group publication to which you are subscribed. If you are having trouble logging in, you may have more than one account in our system. If this is the case, please contact Customer Service at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will consolidate your accounts into one.

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How do I change my username and password?
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Will my username and password expire?
As long as you have active subscriptions with Taipan Publishing Group, your login information will never expire. However, your temporary login will expire every month.

I'm using the correct login information but I'm unable to login, what should I do?
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Customer Service

How do I contact customer service?
Toll Free number: 888-811-9492
Non US phone number: 410-864-1798

How do I change my email address?
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Make checks out to the name of the publication you are subscribing to/renewing.

I paid for my subscription, but have not received the Special Report, when I will be receiving them?
Please note that it can take up to 3 weeks to receive Special Reports in the mail. However, you should have immediate access to all Special Reports on our web site, by using the temporary login information given to you in your e-mail confirmation.

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General Questions

If I'm a paying member of Taipan Publishing Group, will I be notified when to buy or sell?
Each of our Premium Investment Services and Trading Research Services portfolios are updated regularly. Most of our services offer recommendations for both buying and selling, with the exception of WaveStrength Options Weekly. This service stipulates that gains will be calculated from subsequent highs after entering a recommendation in its model portfolio.

Being that I am not a U.S. citizen, would subscribing to your services benefit me?
We have readers and subscribers worldwide who benefit from our services. To get the most out of our services, you may want to consider working with an international broker.

Are your services designed for beginners who have no experience with the markets?
Taipan Publishing Group offers a range of newsletters for investors of all experiences. Please see our individual services for more details.

Are the financial editors and analysts of Taipan Publishing Group licensed stockbrokers or investment advisors?
Taipan Publishing Group is an independent financial research publisher. We are not licensed to handle or invest your money.

Am I able to invite a friend to receive Taipan Daily? If so how many?
Yes, you can invite friends to receive Taipan Daily and an unlimited number can be invited.

What is whitelisting?
Whitelisting Taipan Publishing Group ensures you'll never miss any e-letters, updates, and future special opportunity reports. Whitelisting is fast and easy. No matter what email system you're using, add the email address in the "From" line of the Taipan e-letter to your address book.

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Options Trading Questions

What is options trading? Do you have a guide to explain the term further?

An option is a type of derivative security, i.e. one that "derives its value from another asset. Options are agreements to buy or sell an asset called the "underlying security" at an agreed-upon price sometime in the future. View a more detailed description in the Investment Terms Glossary or read our detailed Options Trading Guide.